From the my first phone conversation with Jake, I knew help was at hand. Jake listened to each of my computer issues; we discussed a timetable for delivery and pick up; everything was corrected and resolved seamlessly. I felt comfortable enough with my first experience to call Jake again and explain several router and printing issues plus a Zoom setup with a new monitor. This required a home visit. Jake arrived on time, reviewed the issues, and quickly and efficiently resolved each issue. Jake is business like but very friendly, competent, insightful to current and potential computer issues with very reasonable rates, and makes you a part of the process by explaining the issues and how to resolve them. I have already highly recommended Jake and his services to three of my friends.
William H. (Montmorency County Conservation Club, Michigan Karst Conservancy, Kirkland's Warbler Audubon Society)
Jake stopped in to see if he could place an ad to gain business for his startup. I found him very personable, professional, and energetic. I chose to give him a shot and am overwhelmingly pleased I did. He is very knowledgeable, friendly, courteous, professional, and easy to work with.
Randy W. (Promised Land Realty)
"I was having a few issues with my computer, so I called Elk Country Computer Services. Since my computer is about nine years old, I wasn’t sure. I had written a list of the problems I was having. One of which was that the printer was not reading the computer to print documents.
Atlanta, Northern Michigan
"Our thanks to Elk Country Computer Services for helping our church design and create our website. They are very knowledgeable and were able to explain things in a way we could easily grasp and understand.
Jim C. (Atlanta MI Congregational United Church of Christ)
Jake knows computers and has consistently resolved issues we've had with our PC's and laptops. We recently "upgraded" to Windows 10 as our operating system and Jake helped make this a seamless transition. He also assisted with the addition of more memory in one of our PC's and a laptop and an assortment of other small issues. He's an earnest, hard-working individual and a delight to work with. He's a real asset to northeast Michigan as there are few in this area who can provide professional, trustworthy assistance to businesses and individuals having "issues" with these contraptions we call computers.
Paul & Carol R. (Jeffress-Dyer Inc.)
"Very satisfied with their computer service & computer knowledge. Very polite, trustworthy, and patient"
Canada Creek Ranch, Michigan
Whenever any of our computers, printers, or other electronics act up, I think of you first. I know that I can always count upon you to find and fix the problem in a timely manner. I've mentioned to many others that your business is dependable, courteous, and knowledgeable and recommend you highly. Keep up the great work!
Ginger D., Non-Profit Director (Pregnancy Care Center)
Staten Island, New York
"Jake did a great job fixing my internet problems and cleaning up my laptop. He was very patient working around my customers. I also liked the way he interacted with people who had questions for him."
Marilyn B. (Kneeland Street Gallery)
"He was understanding and patient and was able to repair my computer problems.